Shipping policy

Last updated: 22-6-24

Thank you for choosing HONEYBEE. We strive to provide you with the best online shopping experience. Please review our shipping policy to understand how we handle orders and deliveries.

1. Shipping Methods:
We offer the following shipping method: 

Standard Shipping: This method typically takes 2-3 business days to reach its destination, depending on your location and product availability. We (usually) do not ship packages on the weekends. Therefore, please assume it will be done on the next business day.

2. Shipping Rates:
The shipping costs for the Netherlands are free. If you order from outside the Netherlands, additional costs will apply.

Shipping rates are calculated based on the weight of your order, the shipping method you choose, and your location. You will see the shipping cost at checkout before completing your purchase.

3. Processing Time:
Orders are typically processed within 1-2 business days of the order being placed. During busy seasons, processing times may be longer. You will receive an email confirmation once your order is processed and shipped.

4. Order Tracking:
Once your order is shipped, you will receive a tracking number via email. You can track your order using this number on our website or through the shipping carrier's website.

5. Shipping Destinations:
We currently ship to Europe. If you are located outside this area, please contact our customer support team for further assistance.

6. International Shipping:
For international orders, please note that you may be responsible for customs and import duties. We recommend checking with your local customs office for information on these potential charges.

7. Lost or Delayed Shipments:
While we do our best to ensure your order arrives on time, we are not responsible for shipping delays caused by the carrier or factors beyond our control. If your shipment is significantly delayed, please contact our customer support team for assistance.

8. Shipping Address:
It is your responsibility to provide accurate shipping information during checkout. We are not responsible for orders sent to incorrect or incomplete addresses.

9. Returns and Exchanges:
Please review our separate Returns and Exchanges policy for information on how to return or exchange items.

10. Contact Information:
If you have any questions or concerns regarding our Shipping Policy, please contact us at our contact form. [LINK TO CONTACT FORM]